COFAR blog

Nearly 10 years ago, Person-Centered Planning (PCP) was officially authorized in Massachusetts by the Real Lives Law amid the promise that it would transform the way services for persons with intellectual and developmental disabilities (I/DD) were delivered.

PCP, also known as Self-Directed Services or Self-Determination, would give those individuals and their families control over their services. No longer would they be restricted to the so-called traditional services that the Department of Developmental Services (DDS) funds in group homes, larger facilities, and day programs.

Under the Real Lives Law, DDS clients themselves would be provided with funding and individual budgets, and would be free to design their own services and tailor those services to their own needs.

But today, it appears that the promise of PCP has largely been unrealized. As we discuss below, even key PCP supporters acknowledge that funding for PCP has been inadequate, and that DDS has been inconsistent and nontransparent in the way it administers the program.

Moreover, while the Real Lives Law was enacted in 2014 to authorize and promote PCP, DDS hasn’t even promulgated regulations to date to implement the law. This has left countless families and advocates frustrated because the lack of regulations has weakened the law’s potential impact.

COFAR anticipated the problems with Self-Directed Services

Back in 2014, COFAR anticipated many of the problems that Self-Directed Services in Massachusetts is now experiencing, particularly the problems people are having in developing individual budgets. We also expressed concern at the time that the Real Lives Law was written in such a way as to marginalize families and leave persons with I/DD vulnerable to exploitation.

Many of our concerns about the Real Lives Law are similar to concerns we are now raising about Supported Decision Making (SDM), which is a pending initiative in the Legislature that has many of the same goals as PCP.

In our view, the real purpose of PCP and SDM appears to be to save money on residential placements in group homes, and to curb the authority of guardians and family members to make decisions for their loved ones who are unable to make those decisions.

If DDS were serious about giving individuals true choice in designing their own services, the Department would not deny the choice of residential placements at the Wrentham Developmental Center and in state-operated group homes to many individuals and families, as it is now doing.

No dedicated funding and inconsistent rules regarding budgets

The Real Lives Law defines “Self-Determination” as “an approach to service delivery in which the participant is given control over the decision-making process for the participant’s supports or services and budget, and the participant may tailor the support to meet the participant’s needs.”

The law states that DDS must set individual budgets annually in a “fair, equitable and transparent manner.” And it states that the value of a participant’s individual budget should be “equivalent” to the amount the Department would have spent for that individual under the “traditional service model.”

But in both a DDS public hearing a year ago and an online meeting hosted last week by the Arc of Massachusetts, the latter of which I attended, advocates and family members expressed frustration that those statutory requirements are not being met by DDS. They maintained that the Department’s allocated budgets for PCP are not adequate.

Rick Glassman, director of advocacy at the federally funded Disability Law Center, testified in the November 2022 DDS public hearing that people engaging in Self-Directed Services are not getting a “proportionate amount” of funding from DDS relative to those receiving traditional services.

Glassman also maintained that the Department’s “methodology” for calculating self-directed budgets lacks transparency and consistency. “I think that’s problematic because legal rights affecting individuals are at stake,” he said.

DDS-funded research group decries lack of funding and budget standards

Even a DDS-funded policy analysis organization, the Human Services Research Institute (HSRI), stated in a report in 2018, more than five years ago, that Self-Directed Services in Massachusetts lacked “dedicated funding,” and that “many individuals and families reported a lack of familiarity with their budget amounts.”

The HSRI report added that there was “no standard parameter that links functional levels (of individuals) with individual budget amounts.” The report recommended that DDS consider asking the Legislature to create “a line item in the DDS budget for self-direction.”

It doesn’t appear, however, that DDS has subsequently proposed the creation of such a line item.

Law mistakenly labels the client as the “decision-maker”

Both Self-Determination, as envisioned in the Real Lives Law, and SDM use similar terminology in labeling individuals with I/DD as either the sole or central decision maker in determining which supports they will receive and in making other life decisions. While assigning the role of decision-maker to high-functioning individuals may be appropriate, we are concerned that it may leave low functioning persons vulnerable to exploitation.

As a 2013 article on SDM in the Penn State Law Review stated,

…there is a potentially unavoidable paradox in acknowledging that a person has diminished decision-making capacity but maintaining that he or she is nevertheless capable of meaningfully contributing to decision-making discussions and that the decisions that result from such discussions reflect his or her wishes. (my emphasis)

Like SDM, there is no standard under the Real Lives Law for determining when an individual can understand and appreciate the consequences of decisions that they supposedly make.

Vague definitions of “participant”

We think the Real Lives regulations, in particular, should be drafted to ensure that family members and guardians are the decision-makers for persons who are low functioning. As previously noted, identifying even very low-functioning individuals as the decision-makers can make them vulnerable to exploitation from corporate providers, and marginalize families.

The Real Lives Law is vague in that regard, stating that the “participant” in a PCP arrangement is “an individual with disabilities receiving department services and, when appropriate, an individual’s parents, legal guardian, conservator or other authorized representative…” (my emphasis).

In including an individual’s parents and guardian in the definition of “participant,” the statute does appear to recognize that there may be instances in which an individual with I/DD may not be able to act alone in making key decisions. But the statute does not provide any guidance as to when it would be appropriate for those others to become involved, who would make the decision to include others, or who the “other authorized representative” might be.

The proposed regulations provide no clarity in that regard either. In fact, the regulations, as currently written, take even the word “parents” out of the definition of “participant.” Under the proposed regulations, the term “participant”…”may refer to the individual, their guardian or other legally authorized person, as the context implies” (my emphasis).

In the November 2022 public hearing, even the Arc objected to the removal of the word “parents” from that definition.

Potential conflicts of interest

In our view, in failing to make it clear as to who the participant is, the Real Lives Law and its proposed regulations serve to further reduce the decision-making authority of parents and family members, and make it more likely that the real decision-makers will be providers who may also benefit financially from providing services to the individual.

Federal regulations (42 CFR 441.301(c)(1)(vi)) state that development of a Person-Centered service plan “cannot be performed by the individual’s provider of direct services unless there is no other willing and qualified entity available to that individual.”

The Real Lives Law in Massachusetts does prohibit “Independent Facilitators,” who the law states could be hired to help a participant develop a Person-Centered Plan, from also providing services to that participant. The proposed regulations do not mention Independent Facilitators, however. And neither the law nor the proposed regulations appear to prevent any other service providers from both advising participants and providing services to them.

In sum, PCP appears to have conceptual flaws that we think are likely to apply as well to Supported Decision Making in Massachusetts.

Both concepts need to go back to the drawing board. Otherwise, it appears we will be in the same situation 10 years from now with regard to both of these options as we are today with regard to PCP. It will be a situation in which many, if not most, participants will continue to be dissatisfied and frustrated.